Terms of service
These Terms of Service govern your access to and use of MoonCottage.store and your purchase of products offered through our online store.
By accessing our website, placing an order, or otherwise using our services, you agree to these Terms of Service and any other policies referenced herein.
1. Online Store Terms
You may use MoonCottage.store only for lawful purposes and in accordance with these Terms.
You agree not to use our website, products, or services for unlawful, fraudulent, abusive, or unauthorized activities.
2. Product Information
We make reasonable efforts to present product descriptions, photographs, colors, dimensions, specifications, and other information as accurately as possible.
However, product colors and appearance may vary slightly depending on lighting, photography, manufacturing variations, and the display settings of your device.
Measurements may also be subject to reasonable manufacturing tolerances unless otherwise specified.
3. Prices
Prices displayed on MoonCottage.store are subject to change without notice, except that price changes will not retroactively alter an order already accepted unless required to correct an obvious error or as permitted by applicable law.
Any applicable taxes, duties, or other charges will be handled as disclosed during checkout or as otherwise required by law.
4. Orders
Submitting an order does not necessarily constitute final acceptance of that order.
We reserve the right, subject to applicable law, to refuse or cancel orders due to circumstances including product unavailability, suspected fraud, payment authorization problems, incorrect pricing, or inaccurate product information.
If payment has already been collected for an order that we cancel, the applicable amount will be refunded.
5. Payment
Customers agree to provide current, complete, and accurate billing and payment information.
Payment is subject to authorization by the applicable payment provider. MoonCottage is not responsible for delays caused solely by a customer's bank or payment provider.
6. Shipping
MoonCottage provides free worldwide shipping.
Our standard estimated delivery timeframe is 7–10 days. Delivery estimates are not guarantees and may be affected by destination, carrier operations, customs procedures, weather, public holidays, or other circumstances outside our reasonable control.
Additional information is available in our Shipping Policy.
7. Returns and Refunds
Eligible purchases may be returned within 30 days after delivery, subject to our Return & Refund Policy.
Please review that policy before initiating a return.
8. Intellectual Property
Unless otherwise stated, website content owned by MoonCottage, including original text, graphics, branding, logos, page layouts, and other proprietary materials, is protected by applicable intellectual property laws.
Such content may not be reproduced, distributed, commercially exploited, or used without authorization except as permitted by law.
9. Third-Party Services
Our store may use third-party service providers for functions such as payment processing, shipping, analytics, website functionality, and other operational services.
Third-party services may be subject to their own terms and privacy practices.
10. Limitation of Liability
To the fullest extent permitted by applicable law, MoonCottage will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.
11. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, business practices, or applicable legal requirements.
The latest version published on MoonCottage.store will apply from its stated effective date, subject to applicable law.
12. Contact
Questions regarding these Terms may be sent to:
MoonCottage
1100 Atwater Ave
Westmount, Quebec H3Z 2Y4
Canada
Email: support@MoonCottage.store
Phone: (800) 832-3321